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Last updated: 5/30/2016 11:38:28 PM

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National Cyber Awareness System

Vulnerability Summary for CVE-2014-1471

Original release date: 02/04/2014
Last revised: 05/15/2015


SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.


CVSS Severity (version 2.0):
CVSS v2 Base Score: 7.5 HIGH
Impact Subscore: 6.4
Exploitability Subscore: 10.0
CVSS Version 2 Metrics:
Access Vector: Network exploitable
Access Complexity: Low
Authentication: Not required to exploit
Impact Type: Allows unauthorized disclosure of information; Allows unauthorized modification; Allows disruption of service

References to Advisories, Solutions, and Tools

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External Source: DEBIAN
Name: DSA-2867
External Source: CONFIRM
Name: https://www.otrs.com/security-advisory-2014-02-sql-injection-issue
Type: Advisory; Patch Information
External Source: MLIST
Name: [oss-security] 20140129 Re: CVE Request: otrs: CSRF issue in customer web interface
External Source: CONFIRM
Name: https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
External Source: CONFIRM
Name: https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949
Type: Patch Information
External Source: CONFIRM
Name: https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82
Type: Patch Information
External Source: CONFIRM
Name: https://github.com/OTRS/otrs/commit/2997b36a7c84e933c4b025930cabe93efc4d261d
Type: Patch Information
External Source: BID
Name: 65241

Technical Details

Vulnerability Type (View All)

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