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Vulnerability Summary for CVE-2010-3280

Original release date: 09/23/2010
Last revised: 09/24/2010


The CCAgent option and earlier in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition relies on client-side authorization checking, and unconditionally sends the SuperUser password to the client for use during an authorized session, which allows remote attackers to monitor or reconfigure Contact Center operations via a modified client application.


CVSS Severity (version 2.0):
CVSS v2 Base Score: 6.9 MEDIUM
Impact Subscore: 8.5
Exploitability Subscore: 5.5
CVSS Version 2 Metrics:
Access Vector: Local network exploitable
Access Complexity: Medium
Authentication: Not required to exploit
Impact Type: Allows unauthorized disclosure of information; Allows unauthorized modification; Allows disruption of service

References to Advisories, Solutions, and Tools

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External Source: BUGTRAQ
Name: 20100920 n.runs-SA-2010.001 - Alcatel-Lucent - unauthenticated administrative access to CTI CCA Server
External Source: CONFIRM
Name: http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf
Type: Advisory
External Source: XF
Name: omnitouch-callcenter-info-disclosure(61920)
External Source: BID
Name: 43340
External Source: VUPEN
Name: ADV-2010-2459
Type: Advisory
External Source: MISC
Name: http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf

Vulnerable software and versions

+ Configuration 1
+ OR
cpe:/a:alcatel-lucent:ccagent:8.0 and previous versions
+ OR

* Denotes Vulnerable Software
Changes related to vulnerability configurations

Technical Details

Vulnerability Type (View All)
  • Information Leak / Disclosure (CWE-200)