Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.
References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving NIST webspace. We have provided these links to other web sites because
they may have information that would be of interest to you. No inferences should be drawn on account of other sites
being referenced, or not, from this page. There may be other web sites that are more appropriate for your purpose.
NIST does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further,
NIST does not endorse any commercial products that may be mentioned on these sites. Please address comments about
this page to email@example.com.