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This was resolved via My Cloud product firmware update 2.11.157 for the My Cloud EX2, EX4, and Mirror (Gen 1) models, and My Cloud product firmware update 2.21.126 for all other affected My Cloud models (My Cloud, PR 4100, PR2100, DL4100, DL2100, EX4100, EX2100, EX2 Ultra models). The firmware updates were made available December 20, 2016. The product firmware updates are available through the Update Firmware option on the My Cloud device itself or from the specific My Cloud product model’s support page at: http://support.wdc.com/downloads.aspx?g=904&lang=en#downloads .
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