The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
CVSS Severity (version 2.0):
Impact Subscore: 2.9
Exploitability Subscore: 10.0
CVSS Version 2 Metrics:
Access Vector: Network exploitable
Access Complexity: Low
Authentication: Not required to exploit
Impact Type: Allows unauthorized disclosure of information
References to Advisories, Solutions, and Tools
By selecting these links, you will be leaving NIST webspace. We have provided these links to other web sites because
they may have information that would be of interest to you. No inferences should be drawn on account of other sites
being referenced, or not, from this page. There may be other web sites that are more appropriate for your purpose.
NIST does not necessarily endorse the views expressed, or concur with the facts presented on these sites. Further,
NIST does not endorse any commercial products that may be mentioned on these sites. Please address comments about
this page to firstname.lastname@example.org.