The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.
CVSS Severity (version 2.0):
Impact Subscore: 2.9
Exploitability Subscore: 10.0
CVSS Version 2 Metrics:
Access Vector: Network exploitable
Access Complexity: Low
Authentication: Not required to exploit
Impact Type: Allows unauthorized disclosure of information
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